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Suggestions & Complaints

NHS Complaints Leaflet info

We are always happy to receive patients' comments as to how we can improve the services we offer. If you have any suggestions or complaints which you feel should be made formally, please direct them in the first instance (preferably in writing, if possible) to our practice manager, Mrs D Smith.

If you would like independent advice on how to formulate a complaint, you are at liberty to approach the following agencies.

NHS England
PO Box 16738
Redditch
B96 6PT
Tel: 0300 311 2233
Email: england.contactus@nhs.net

or

Care Quality Commission
Citygate
Gallowgate
Newcastle-upon-Tyne
NE1 4PA
Tel: 0300 061 6161
Emal: enquiries@cqc.org.uk

 

Your Neighbourhood Professionals Thos Furber & Company Allenbrook Nursing Home Ramsay Healthcare UK
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95 Goodrest Avenue, Halesowen , B62 0HP
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Your Neighbourhood Professionals Thos Furber & Company Allenbrook Nursing Home Ramsay Healthcare UK
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