Please treat all staff with due respect - we are all just doing our job.
Do not ask for information for anyone else other than yourself.
Tell us of any change of name or address, so that our records are accurate.
Only request an urgent appointment if appropriate.
Home visits should only be requested if you are really too ill to attend surgery, and night visits should be for emergency only.
Please cancel your appointment if you are unable to attend.
Please be punctual but be prepared to wait if your own consultation is delayed by an unexpected emergency.
Please allow sufficient time for your consultant's letter or the results of any tests to reach us.
Use the tear-off slip to request your repeat prescription whenever possible.
Please attend for review, when asked, before your prescription is due.